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When will payment from my instruction be made?

When you sell an investment, the fund provider has a number of days in which to make payment (see settlement). This is perfectly normal, but can make it seem as though payment is taking a while. Please allow seven working days from when we receive your instruction, to the date you would expect payment into your bank account. You may receive some payments sooner, depending on the settlement period of the investments you are selling. When selling multiple investments together, a single payment will be sent once all of the investments have settled.