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My income is set to pay out but nothing has been paid - why?

If you have set up income to be paid out, and there has been no payment into your account, it is likely the funds did not pay a distribution. You should check the fund factsheet for the latest distribution information.

You can find how often a fund distributes in the fund factsheet. Simply use the search option at the top right-hand side of the home page to search for the fund and click on the name of the fund to redirect you to the full fund factsheet.