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What do I do if I have forgotten my username?

If you have forgotten your username, you can find it quickly online.

On the log in screen, just above the username box, click on the 'Forgot your username?' link. You will be prompted to complete some details and your username will then appear on screen. If you also don't know your password, you can then click on the 'Forgotten your password?' link.

If you want to change your username, you will need to call us on 0800 41 41 61 to reset your registration.