JavaScript Warning

This site relies on JavaScript for critical functionality. Please enable JavaScript and reload the page.

How do Fidelity's identity verification checks work?

We'll attempt to verify your identity electronically using a credit reference agency. This search will create a record on your credit account, but has no impact on your credit score.

If we're unable to verify you using this method, we'll need to verify you manually. You can find out more about our verification process here.