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Where do I find my Customer Reference Number (CRN)? 

To find your Customer Reference Number, you'll first need to log in. Once you've logged in you'll see 'All accounts' at the top of the page . Directly underneath is an option to 'Show your Customer Reference Number'.

If you can't log in, you can also find the Customer Reference Number on the top right hand side of your regular statements under the heading 'You'll need this number if you call'.

If you don't have any statements, you'll need to 'Contact Us'.