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How long does it take to transfer shares to you?

If you're transferring shares electronically, this can take up to 6 weeks.

If you're sending us the physical certificate, it can take 1 - 2 weeks from receipt of the certificate to add the shares to your account.

To track the progress of your transfer, you will need to log in to your online account or go back to your account summary. From here select 'Manage investments' from the top of the page and then 'Track your transfer'.

This page will show you the status of your transfer and if any action is required by you or your other plan manager. It will also indicate the estimated number of days remaining for the transfer to complete. Please note, this tool does not track the transfer of physical certificates.